AMAZON SELLER SERVICES LIST

This is a comprehensive list of services needed by Amazon sellers. Depending on a seller’s needs, some or all of these services are needed by sellers at some point. As Amazon changes policies and programs frequently, this list will be periodically updated. Feedback is encouraged. Thank you.
Copyright 2019, nReach V2.02 02/04/2020
CATEGORIES
BUSINESS CONSULTING
- business planning consulting
- business coaching & mentoring
- business analysis/assessment
- financials consulting
- profit modeling
- sales/demand forecasting
- catalog review
- business operations, SOP development
- KPI creation & tracking
- market research
- SWOT analysis
- competitive analysis
- negotiation & terms, Amazon Vendor Agreement
- custom software development/programming/integration (MWS)
- tools & software consulting
- international expansion
ACCOUNT & LISTING MANAGEMENT
- account management
- listing management & optimization, catalog management
- account monitoring & health
- pricing, repricing, tracking & adjustment
- inventory management, tracking & forecasting
- seller reinstatement, account rescue, suspensions, case filing
- listing reinstatement, de-listings, inactive listings
ORDER MANAGEMENT
- order management
- customer service & support
- feedback, reviews & ratings
- questions & answers response
- returns
BRAND MANAGEMENT
- brand management
- brand development
- brand protection/enforcement
- unauthorized seller/listings removal
- brand registry consulting, Amazon Brand Registry, Amazon IP Accelerator
- brand gating
- brand/product/category gating, un-gating
- MAP/IMAP/UPP pricing policy, enforcement
- FDA registration (Beauty/Topicals, Dietary Supplements, Grocery, etc.)
- consumer sentiment
MARKETING
- on-Amazon marketing management
- off-Amazon marketing management
- SEO (Search Engine Optimization), A9 search rank
- buy box optimization
- social media management, influencer programs
- affiliate programs
- graphic design
- packaging design
- A+ content, EBC (Enhanced Brand Content) design
- Amazon Stores, Amazon Storefront design & setup
- Branded Stores for Amazon Sellers
- photography, imagery provider (product, staged and/or lifestyle imagery)
- videography (product videos)
- graphic design (product imagery, banners, insert design)
- Copywriting
- A/B testing
ADVERTISING
- on-Amazon advertising management
- off-Amazon advertising management
- Amazon Advertising
- Amazon Marketing Services (AMS), on-Amazon advertising
- Amazon Demand-Side Platform (DSP), off-Amazon advertising
- Amazon PPC/CPC, Amazon Sponsored Products/Ads
- Amazon Attribution
- Over-the-top (OTT), FireTV, streaming TV advertising
- programmatic video
- retargeting, co-marketing
- deals & promotions (Gold Box deals, Lightning Deals, Deals of the Day, and Best Deals (Savings & Sales))
- promotional codes, coupons
- Amazon Prime Day, Cyber Monday, Black Friday
LOGISTICS & FULFILLMENT SERVICES
- Fulfillment by Merchant (FBM), seller-fulfilled logistics
- Fulfillment by Amazon (FBA) logistics management
- FBA compliance, HAZMAT, packaging, warnings or hazardous goods consulting
- FBA preparation services (labeling, bagging, quality checks, storage, bundling, kitting)
- quality control, negotiation
- reverse logistics, defect/returns controls, reconditioning
- FBA reimbursements, returns, refunds
- label compliance
- product sourcing, supplier relationships
- product sampling, sample evaluation
- private labeling
- retail arbitrage
- International logistics:
- warehousing
- customs
- freight forwarding
- container dryage
- fulfillment
- shipping
- FBA shipping & fulfillment (domestic)
- domestic services
- international logistics services
LEGAL SERVICES
- legal management, consulting, strategy &/or optimization
- corporate formation & registration
- contractor agreements
- seller suspension & reinstatement
- Intellectual Property (IP) law, trademark/patent/copyright registration & assignment
- Intellectual Property (IP) law, trademark/patent/copyright protection
- ASIN protection from hijackers & counterfeiters
- MAP (Minimized Advertised Price) protection
- international legal services
- testimonial affidavits
- FTC compliance
- GDPR compliance
- Distributor agreements
- Contract manufacturing agreements
- CPSC compliance
ACCOUNTING SERVICES
- accounting management, consulting, strategy &/or optimization
- licensed (CPA) accountant or accounting firm
- international accounting services
- business entity formation
- sales tax advisory & compliance (ex. VAT, GST)
- income tax advisory & compliance
- bookkeeping (general ledger, income statement, balance sheet)
- financial analysis, profitability analysis
- order reconciliation
- accounting systems, Amazon integration
FINANCIAL SERVICES
- financial consulting
- investment consulting
- equity investor
- financial loans, borrowing
- seller funding
- cashflow forecasting
- business due diligence, valuation
- mergers & acquisition preparation, sale
- business brokerage, sale
- Business valuation
- Buy-side acquisition
- advance/instant marketplace payouts, receivables
- seller business insurance
- general liability insurance policy (professional sellers) – one million dollar policy required
- bodily injury, property damage and products liability insurance (private-label sellers)
- Suspension insurance – Amazon seller suspension insurance
INTERNATIONAL SERVICES
- international/global seller consulting
- Seller Fulfilled international shipping & fulfillment (exporting)
- FBA international shipping & fulfillment (FBA European Fulfillment Network (EFN), Multi-Country Inventory (MCI), Pan-European FBA, etc.)
- Amazon Global (international direct shipping)
- international localization consulting (currency, conversions, metrics, labeling)
- international logistics services provider (packaging, customs, storage)
- international FBA reimbursements, returns, refunds
- translation and language services (copy, keywords)
- international customer service & support
- International legal services (international IP law, CE markings, EU Directives, compliance, restrictions)
- international insurance services
- compliance testing, certification, inspection, audit, and quality assurance services
- accounting & tax advisory services (ex. EU VAT)
TRAINING SERVICES
- Amazon seller courses/webinars (online and/or onsite)
- custom training/consulting (online and/or onsite)
- one-one-one Amazon seller training
- coaching programs (online and/or onsite)
- customer service training
HIRING SERVICES
- Amazon recruiter – permanent, contract or contract-to-hire placement
- Amazon freelance online marketplace (ex. Upwork, Fiverr)
- Amazon outsourcing staffing agency, overseas or domestic (US, Europe, India, Asia-Pacific)
SOFTWARE DEVELOPMENT SERVICES
- Amazon Marketplace Web Service (Amazon MWS) API development
- Amazon Retail Analytics (ARA) Premium API, Amazon Brand Analytics (ABA) API development
- Amazon Advertising API development
- Amazon Vendor EDI integration
- Software and mobile development
- Amazon Marketplace Appstore
- Alexa Skills development
PROGRAMS
AMAZON SELLER PROGRAMS, PLATFORMS & PRODUCTS
- Amazon Seller Central (SC), 3P seller
- Seller Fulfilled Prime (SFP)
- Fulfillment by Amazon (FBA), Amazon Fulfilled Network (AFN)
- Fulfillment by Merchant (FBM), Merchant Fulfilled Network (MFN)
- Multi-Channel Fulfillment (MCF) network
- Amazon Vendor Central (VC), 1P seller
- Direct Prime Fulfillment
- Direct Fulfillment
- Product Purchase Orders
- Amazon Shipping (3PL)
- Amazon Global Selling (AGS)
- Amazon Business Sellers Program, Seller Credential Program
- Amazon Business Buyers Program
- Amazon Stores & Amazon Storefront
- Amazon Prime, Prime Now, Prime Exclusive Deals
- Amazon Global (international direct shipping)
- Amazon Customer Ratings & Reviews
- Amazon Customer Questions & Answers
- Amazon Associates Program, Amazon Affiliates Program
- Amazon Influencer Program
- Amazon “The Drop”
- Amazon Vine
- Amazon Early Reviewer Program
- AmazonBasics
- AmazonCommercial
- Amazon Fresh
- Amazon Pantry
- Amazon Prime Wardrobe
- Amazon Elements
- Amazon Subscribe & Save, Amazon Dash
- Amazon Outlet
- Amazon Giveaway
- Amazon Treasure Truck
- Amazon Warehouse
- Amazon Marketplace Appstore
- Amazon Kindle, Fire tablet, Fire TV
- Amazon Alexa, Amazon Echo devices
- Amazon Publishing, Amazon Kindle Direct Publishing (KDP), Amazon Books
- Amazon Handmade
- Amazon Renewed
- Amazon Scout, Amazon “Interesting Finds”
- Amazon Pay
- Amazon Imaging (Imaging Services)
- Amazon Brand Registry Program, Amazon Transparency, Project Zero, Utility Patent Neutral Evaluation
- Amazon Our Brands, Manufacturer Accelerator Program
- Amazon Brand Accelerator Program, Pro-Rata
- Amazon Launchpad
- StyleSnap
- Merch by Amazon
- AmazonSmile, Org Central, Amazon Associates Program for nonprofits, Alexa Donations with Amazon Pay
- Amazon Home Services, Selling Services on Amazon
- Whole Foods Market
- Twitch.tv
- Woot.com
- Zappos.com
- Amazon Marketplace Web Service (Amazon MWS)
- Amazon Retail Analytics (ARA) Premium
- Amazon Brand Analytics (ABA)
- Amazon Brands – “Our Brands” & private label brands